SHIPPING

We will ship items within 1 - 7 business days of purchase and you will be notified upon shipment and receive a tracking number.

Standard shipping within the US: $10

International shipping: $20 for the first item and $2 for each additional item.

Please note that customs, duty, and import fees may apply to international orders and that the recipient is responsible for all fees associated with the purchase.

We are not responsible for packages that are confirmed as delivered but subsequently lost or stolen.

EXCHANGES

Exchanges may be made on all unused merchandise within 14 days of receipt. There is no charge to exchange items for a different size, however all exchanges are based on stock availability.   

To make an exchange please email contact@therationaldress.com to receive an RMA# (return authorization). Items returned without an RMA# will not be accepted. When your authorized return (with RMA#) is received, we will refund the purchase price, minus shipping charges. Please note that refunds are issued solely at the discretion of THE RATIONAL DRESS.  Exchanges will only be accepted with an RMA# and when the item is returned within the 14-day grace period in its original condition and packaging.

RETURNS

We want you to be completely satisfied with your purchase from THE RATIONAL DRESS. Thank you for shopping with us!

Should you decide to return your item within 14 days of receipt of your order, we will accept your return for a reimbursement in the original form of payment, deducting only the non-refundable shipping and handling charges.

To make a return please email contact@therationaldress.com to receive an RMA# (return authorization). Items returned without an RMA# will not be accepted. When your authorized return (with RMA#) is received, we will refund the purchase price, minus shipping charges. Please note that refunds are issued solely at the discretion of THE RATIONAL DRESS.  Returns will only be accepted with an RMA# and when the item is returned within the 14-day grace period in its original condition and packaging.

Sale items are final sale and cannot be exchanged or returned at any time..

 

Please ship authorized returns to:

THE RATIONAL DRESS    

582 Driggs Avenue

Attn -  Customer Care / Returns

Brooklyn, NY  11211

 

TAXES

By law, we are required to apply a sales tax to all orders being shipped to the state of New York. THE RATIONAL DRESS is not required to and does not collect sales or use tax in any other states, however your purchase may be subject to local use tax unless it is exempt from taxation. It is your responsibility as the customer to report any purchases of tangible personal property that have not been taxed by THE RATIONAL DRESS and pay use tax on those purchases unless exempt under local State law.

SECURITY

All transactions at therationaldress.com are protected by SSL encryption. We greatly limit access to online transactions to ensure your safety. Consumer information is never shared with, or distributed to, third parties.

LEGAL

All portions of this site are the sole property of The Rational Dress.

Images, text, and the products within the site may not be duplicated, copied, sold, or resold without permission from The Rational Dress.